In a stunning coup for aggrieved customers of Telstra’s NBN service, the carrier yesterday agreed to pay refunds to those who were not receiving advertised internet speeds.
Getting only about 3.5Mbit/sec download speed on Speedtest.net but normal 2.4Mbit/sec upload speed. Signal levels, etc on my cable modem look normal and double-checking its logs it hasn't been restarted to pick up any different parameters, etc for a long time. May 16, 2017 · Telstra has announced it will start reimbursing customers after failing to deliver on promised NBN speeds. The telco has blamed the different technologies behind the NBN for the inconsistent speeds. Here’s how to get your refund. An unanticipated problem was encountered, check back soon and try again Telstra Smart Troubleshooting – Fix service issues online. Delays to contact centre response times. Due to COVID-19 safety precautions a number of our offices and services have been disrupted. Telstra speed test is currently experiencing difficulties. Please use speedtest.net in the meantime and ensure you select a Telstra test server location for more accurate results Oct 02, 2015 · Telstra customers using Apple devices have reported abysmally slow download speeds since early this week.. Throngs of users have taken to social media to complain about the painstakingly slow Time to update to a new plan and get more downloads and faster speeds. Standard BigPond cable upload speed for all but one of the smallest plans is now 1 Mbps. but it's about $60 a month for 10GB of usage. Assuming they also have a Telstra phone, they can now get 50GB and 30Mbps / 1Mbps (down / up) speeds for that price.
Solved: Very slow internet speed - Telstra CrowdSupport
Telstra users are complaining of unusually slow download speeds when accessing Apple services. Apple services broken on Telstra mobile and broadband, users report Skip to sections navigation Skip
Measure your connection speed for your Telstra nbn™, ADSL, Cable or mobile data service. Self Service. Test your connection speed. Telstra speed test is currently experiencing difficulties. Please use speedtest.net in the meantime and ensure you select a Telstra test …
Slow NBN download speed. - Telstra Crowdsupport - 822005 The most likely are that the speed was of the download was limited by the speed of the app server or the link to the route to the app server. The app server could have been busy which would have slowed the download. Slow Speed - Telstra CrowdSupport - 858066 I am on Telstra cable broadband in Bulimba Qld. Over the weekend our download speed died to 0.6mbps. We then got a text from Telstra telling us to get back on the fixed network which we did but speeds still slow? Solved: Very slow internet speed - Telstra CrowdSupport Solved: Problem started about a week ago. I'm on the standard NBN plan which is 25/5. I was usually getting speeds of about 15/5 which was fine. This week I can barely get 3 down and the - 774126